Renting Services

Renting in Cardiff: your questions answered

Renting a home in Wales works differently from England. Here are clear answers for contract-holders - covering occupation contracts, deposits, notice periods, repairs and safety - all grounded in the Renting Homes (Wales) Act 2016.

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One law, a different language

Since 1 December 2022, the Renting Homes (Wales) Act 2016 has governed renting across Wales. If you've rented in England before, the words change: you're a contract-holder, not a tenant; you sign an occupation contract, not a tenancy agreement; and a private let is usually a standard contract. Below, our Cardiff lettings team answers the questions renters ask us most.

Frequently asked

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Before you move in

Am I a tenant or a contract-holder when I rent in Cardiff?

Since the Renting Homes (Wales) Act 2016 came into force on 1 December 2022, renters in Wales are 'contract-holders', not 'tenants'. The document you sign is an 'occupation contract', not a tenancy agreement, and a private let is usually a 'standard contract'.

Should I receive a written copy of my occupation contract?

Yes. Your landlord must give you a written statement of the occupation contract, and it must be provided within 14 days of the day you move in. It sets out the key terms, your rights and the landlord's obligations.

Does my Cardiff landlord or agent need to be registered with Rent Smart Wales?

Yes. Landlords must register with Rent Smart Wales, and anyone carrying out letting or management work (the landlord doing it themselves, or their agent) must be licensed. It is a legal requirement across Wales, including Cardiff.

Will I face a Right to Rent immigration check?

No. Right to Rent immigration checks apply in England only. They are not part of renting a home in Wales, so a Cardiff landlord should not be asking you to prove immigration status under that scheme.

Money & deposits

What payments can my landlord or agent actually charge me?

Under the Renting Homes (Fees etc.) (Wales) Act 2019 most fees are banned. Only 'permitted payments' are allowed: the rent, a security deposit, a holding deposit, default payments, and certain payments in default set out in the contract. Charging anything else is prohibited.

How much can a holding deposit be?

A holding deposit is capped at the equivalent of one week's rent. It is a permitted payment used to reserve the property while paperwork is sorted, and rules govern when it must be repaid to you.

How is my security deposit protected?

Your deposit must be protected in a government-approved deposit scheme within 30 days of receipt, and you must be given the prescribed information about where and how it is held.

Can my landlord increase the rent whenever they like?

No. For a standard contract the landlord must use the prescribed Section 104 notice, give you at least 2 months' notice of the increase, and generally can only raise the rent once in any 12-month period.

During your contract

How secure is my home once I've moved in?

Standard contracts give strong security. A landlord cannot use the no-fault Section 173 notice during the first 6 months of occupation, and must give at least 6 months' notice - so in practice you have a minimum of around 12 months' security from the start.

What is a Section 173 notice?

Section 173 is the 'no-fault' notice a landlord uses to end a standard contract without giving a reason. It replaces the old Section 21 process. It requires a minimum of 6 months' notice and cannot be served in the first 6 months of occupation.

Can my landlord serve a Section 173 notice if they've cut corners?

No. A landlord cannot serve a valid Section 173 notice unless they are registered and licensed with Rent Smart Wales, your deposit is protected (with prescribed information given), you have been given the written statement of the contract, and the property's safety duties have been met.

What are my landlord's main responsibilities while I live there?

The landlord is responsible for keeping the structure and exterior of the property in repair, and for the installations supplying water, gas, electricity, sanitation, heating and hot water. They must also keep the home fit for human habitation throughout your occupation.

Repairs & safety

What does 'fit for human habitation' mean for my Cardiff home?

The Fitness for Human Habitation rules require the landlord to ensure the home is safe to live in. This includes specific safety duties around alarms, electrical installations and gas, and keeping the property free of serious hazards throughout the contract.

What smoke and carbon monoxide alarms should be fitted?

There must be mains-wired, interlinked smoke alarms on every storey of the property, and a carbon monoxide alarm fitted in any room with a gas, oil or solid-fuel appliance.

How often must the electrics and gas be checked?

The landlord must obtain an Electrical Installation Condition Report (EICR) at least every 5 years. Where there is gas in the property, an annual gas safety check is also required.

Who fixes problems with the heating, plumbing or structure?

The landlord. Repairs to the structure and exterior, and to the installations for water, gas, electricity, sanitation, heating and hot water, are the landlord's responsibility under the occupation contract.

Ending your contract

How much notice does my landlord need to give to end a no-fault standard contract?

A Section 173 no-fault notice requires a minimum of 6 months' notice, and it cannot be served during the first 6 months of occupation. That combination is what gives contract-holders roughly 12 months' minimum security.

What must be in place before a no-fault notice is valid?

The landlord must be registered and licensed with Rent Smart Wales, have protected your deposit and given the prescribed information, provided the written statement of the contract, and met the property's safety duties. If any are missing, the Section 173 notice is not valid.

Does the written statement matter when my contract is ending?

Yes. Because a landlord cannot validly serve a Section 173 notice without having provided the written statement of the occupation contract, keeping your copy is important if there is ever a dispute about ending the contract.

The headline rules

The numbers worth remembering

A few figures that shape every standard contract in Cardiff.

  • 14 days to receive your written statement of the occupation contract
  • 30 days to protect your security deposit in an approved scheme
  • 6 months minimum notice for a no-fault Section 173 notice
  • 5 years maximum gap between EICR electrical safety reports

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