Landlord Services

Switch your management to Arthur & Hamilton

Unhappy with your current agent? Changing managing agent is far easier than most landlords expect. We do the heavy lifting - keys, the protected deposit, compliance certificates and your occupation contracts - and keep your rent flowing throughout.

See how the handover works

The basics

Changing agent, without the disruption

Switching managing agent starts with one simple thing: check your current management agreement for the notice period and any exit terms, then give notice. After that, a proper handover does the rest - transferring keys, the protected deposit, compliance certificates and your occupation contracts so there's no gap in management. We manage every step of that for you.

We handle the handover

The responsibility split

Here's how the work divides up when you move your management to us. One side is long. The other, deliberately, is not.

The long list

What Arthur & Hamilton takes care of

Guidance on serving notice
We help you read your current management agreement and serve notice correctly, within the terms you agreed.
Collecting the keys
We arrange the handover of every set of keys and any access fobs or alarm codes from your outgoing agent.
Transferring the deposit & scheme
We move the protected deposit across and confirm the scheme details, so it stays properly protected with no break.
Gathering compliance certificates
We collect the gas safety record, EICR and EPC - and arrange renewals where anything is missing or due.
Re-issuing the written statement
If the occupation contract needs a fresh written statement, we prepare and issue it to your contract-holders.
Introducing ourselves
We write to your contract-holders, explain the change of agent, and share our contact details so they know who to call.
Seamless rent collection
We pick up rent collection from the changeover date so the money keeps flowing into your account without interruption.

The short list

All you need to do

Check your notice period
Look at your current agreement for the notice period and any exit terms - we'll talk it through with you.
Say yes
Give us the go-ahead and a few details about the property and who manages it now.
Sign a couple of forms
Authorise the transfer of the deposit and compliance documents. That's genuinely the bulk of your job.

That really is the size of it.

The reasons

Why landlords switch to us

We're Cardiff HMO specialists, and renting in Wales has its own rules. Getting them right is the whole job.

Cardiff HMO specialists

Houses in multiple occupation are our focus - licensing, room management and the compliance that comes with multi-let property.

Rent Smart Wales done right

We work within the Renting Homes (Wales) Act 2016, so registration, licensing and occupation contracts are handled correctly.

Fitness for Human Habitation

Interlinked alarms, an EICR every five years and the annual gas safety check are tracked, not forgotten.

One point of contact

A team that answers - for you and for your contract-holders - instead of being passed around a call centre.

Proper written statements

Occupation contracts and written statements issued within the 14-day window, kept up to date as the law changes.

A handover you don't have to run

We coordinate the move from your old agent end to end, so there's no gap in management while you change over.

Moving across

A changeover with no void in management

Switching agent doesn't mean a pause in how your property is run. Because we coordinate the handover from your outgoing agent directly, management continues without a break - there's no period where nobody is responsible, no rent left uncollected, and no contract-holder left wondering who to call.

Switch your management to us

Unhappy with your current agent? Switching is easier than you think - we handle the heavy lifting and keep your rent flowing. Tell us about your property.